keep your business running this summer
add peace of mind to your epos system with our new
on-site repair service
It’s 1pm on a sunny Thursday. The beer garden is packed, the kitchen’s in full swing, and suddenly, your till goes down.
What happens next? Can your team keep trading? Can your customers still order and pay?
When every second counts, you need more than just a manufacturer’s warranty, you need fast, reliable support that gets you back up and running on the same day.
introducing ‘ready for repair’ – epos ready’s on-site till repair service
Following a successful pilot with selected customers we’re pleased to announce the wider launch of our ‘Ready for Repair’ service, now available to all customers. Designed to minimise downtime and deliver real peace of mind, this
on-site repair solution ensures your business stays up and running when it matters most.
Unlike traditional warranties, which often require hardware to be shipped away, our solution brings the engineer directly to your venue, fast. In some cases, we can be there in as little as 4 hours.
Whether you’re running a pub, café, bar or takeaway, we understand how disruptive a till failure can be. That’s why our new service is focused on speed, flexibility, and minimal disruption.
why choose Ready for Repair?
rapid on-site support – Engineers can be dispatched in as little as 4 hours*
covers out-of-warranty units – Not just new equipment
minimise downtime – Keep your business trading when it matters most
perfect for peak season – Ideal for busy summer trading
tailored support packages – Choose a plan that suits your needs and budget
*Depending on the level of cover you chose.
don’t let downtime cost you sales
While most new hardware is covered by a 1–3 year warranty, we recognise that today’s fast-paced hospitality environments demand more. Even a few hours without a working till during peak trading can lead to lost revenue, increased pressure on staff, and a disrupted customer experience. That’s why we’ve gone a step further to offer enhanced support when you need it most.
With Ready for Repair, you’re not just covered, you’re protected, supported, and prepared.
plan ahead, trade with confidence
At Epos Ready, we believe great support goes beyond installation. That’s why we continue to evolve our service offerings to meet the real-world needs of the businesses we work with.
If you’re looking for added protection this summer, or want to cover older tills that are no longer under warranty, our team is here to help.
request a quote
To receive an accurate quote, please complete the form below.
You will find all the required information on a silver or white identification sticker located on the underside of your till. Depending on your model, this may also be found on the rear panel or along the connection panel where the printers are plugged in.
If you need assistance locating this, feel free to contact our support team 0115 882 8852.
